A guide on the EPC register for landlords

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A guide on EPC

As a landlord in the UK, it’s crucial to understand the importance of Energy Performance Certificates (EPCs) and how to use the EPC register effectively.

This guide will walk you through the process of checking an EPC rating on the register, what to do if you have a property with an expired EPC, and when you should use the EPC register as a landlord.

How to check an EPC rating on the register step by step

Checking an EPC rating on the register is a straightforward process. Follow these steps to access the information you need.

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First, visit the official EPC register website and click on the “Start now” button to begin your search.

Step 1: Select the type of property

On the EPC register website, you will be asked to specify the type of property you are searching for. The options given in the image are:

  • Domestic
  • Non-domestic (England, Wales or Northern Ireland)


In this case, we are checking the EPC rating for a building in Holborn, London. – which is a commercial property and doesn’t need an EPC rating. So, we would select “A non-domestic property”

Step 2: Input the post code

After selecting the property type, you will be prompted to enter the postcode of the property you wish to find an EPC for.

Any post code can be inputted here but there is no guarantee there is an EPC certificate, if there is it will be displayed in the next step.

Step 3: Search for the certificates

Once you have entered the postcode, click on the “Find” button to initiate the search. The EPC register will then display a list of properties associated with the given postcode.

The search results show two certificates and reports for the postcode entered and we can also see that the two certificates are expired.

Step 4: See certificate details

When clicking on a certificate, the important parts of the document include the date in which the certificate expires and the certificate number.

Step 5: See rating and score

Further down the certificate document, the colour coded Energy rating score is displayed along with what was good and bad about the property’s energy performance.

What should you do if you have a property with an expired EPC?

In the UK it is okay if the EPC expired on a property if you are a homeowner and you don’t have an active assured tenancy within a property.

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If you have a lodger or are just living in your own home, it is not necessary to have a certificate.

Find out if you need to renew it

To find out if you need to renew your EPC certificate, follow the above steps to get the exact date in which your EPC is expiring. If you have a property that is being leased or sold, you will have to have an up to date EPC.

At the moment, EPC’s must be updated every 10 years so if you think it is coming up to this time since you last got an energy assessment done, it may be worth checking on the register and beginning arranging a new assessment.

Get a new energy certificate

Click here to visit the government website if you need a new energy performance certificate. You will then be prompted to answer a series of questions like “What type of property is the certificate for?”

Then, the final page displays a range of assessors who are able to conduct and suggest EPC improvements alongside their contact numbers.

What should you do if you live in Scotland?

The process if you live in Scotland is pretty straightforward. Simply apply to an EPC register but use the Scottish service instead using this link.

Using the Scottish registry service

If your property is located in Scotland, you’ll need to use the Scottish EPC Register instead of the EPC register for England, Wales, and Northern Ireland.

The process for checking an EPC rating is similar, but you’ll need to visit the Scottish EPC Register website. Once there, follow the prompts to search for your property’s EPC using the postcode or address.

What should you do if you can’t find an energy performance certificate or report?

If you’ve followed the steps to search the EPC register but still can’t locate the energy performance certificate for the property in question, you have a few options to try to track down the information.

One avenue is to reach out to the previous owners of the property, if you have their contact details. They may have a copy of the certificate or additional information on where to find it.

An email in the UK to

You could also contact other parties who may have been involved with the property, such as the estate agent who handled the listing or the solicitor who dealt with the conveyancing. If the property is a rental, the letting agency or property management company could potentially assist as well.

Another step is to double check that you are searching for the correct property on the EPC register. Carefully review the address and postcode to make sure they are accurate. If you haven’t physically visited the property yourself, it’s wise to verify the exact address.

Work out if you have the right property information

One way to confirm you have the correct address is to check the property on the Land Registry. You can search for a property and view its title register and title plan if you have the address. This will show the property’s exact location and boundaries.

Get more information on using the land registry as a landlord

To search, go to the Land Registry portal on the gov.uk website. Click the ‘Start now’ button under the ‘Search for a property’ heading. You can then enter the postcode and select the correct address from the list of results.

There is a £3 fee to download a copy of the title register. Having the title register will ensure you have the accurate address to search for the EPC certificate.

Contact the Department for Levelling Up, Housing Community (DLUHC)

If you’ve exhausted the above options and still can’t find the EPC, your final recourse is to contact the Department for Levelling Up, Housing and Communities (DLUHC) directly. They may be able to assist you in locating the certificate.

You can reach the DLUHC by email at dluhc.digital-services@levellingup.gov.uk or by calling 020 3829 0748. Their phonelines are open Monday to Friday from 9am to 5pm. Do keep in mind that charges may apply when calling, so check the current call charge rates on their website.

The DLUHC is the government body responsible for the EPC register, so they are well-placed to help if you’re struggling to find a particular certificate.

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When you contact them, make sure to have the full address and postcode of the property available. They will likely ask for these details to aid in the search for the energy certificate or report.

When you should you use the EPC register as a landlord?

As a landlord, there are several key instances when you should utilise the EPC register to ensure your property is compliant with energy performance regulations and to prepare for upcoming changes in the law.

When selling your property

If you are planning to sell your property, you are legally required to provide a valid EPC certificate to potential buyers. This applies even if it is the first time the property is being sold.

Before listing your property on the market, check the EPC register to confirm you have a valid, up-to-date certificate.

If you don’t have a certificate or your current one has expired, you’ll need to arrange for an accredited assessor to conduct an energy assessment and issue a new EPC.

When checking if your EPC is up to date

It’s crucial to regularly check the EPC register to verify that your property’s energy performance certificate is still valid.

EPCs expire after 10 years, so it’s wise to set reminders to check the register as the expiration date approaches. This is particularly important if you are renting out your property, as it is illegal to have an invalid EPC for an assured tenancy in the UK.

selling a property with an epc

Staying on top of your EPC’s validity will help you avoid legal issues and ensure you’re providing your tenants with the required information about the property’s energy efficiency.

To check if your energy performance is within the right bands

In 2025 and 2027, new regulations are set to come into effect that will impact landlords. From 2025, it will be illegal to start a new tenancy without an EPC rating of C or above.

This means that if your property currently has a lower rating, you’ll need to make energy efficiency improvements to bring it up to the required standard before you can let it to new tenants.

Furthermore, in 2027, the regulations will extend to all tenancies, including existing ones. So, even if you have long-term tenants in place, you’ll need to ensure your property meets the minimum C rating by this deadline.

Regularly checking your property’s EPC rating on the register will help you stay informed and give you time to plan and budget for any necessary upgrades.

When you have any active tenancy in a property

Under the Housing Act, all tenancies must have valid EPC regulations, and the certificate must be updated every 10 years.

This means that as long as you have tenants living in your property, you are legally obligated to provide them with a current EPC. Failure to do so can result in fines and legal action.

By routinely checking the EPC register and ensuring your certificate is up to date, you can protect yourself from liability and provide your tenants with transparent information about the property’s energy performance. It’s an essential part of being a responsible landlord and complying with UK housing regulations.

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